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Shipping Policy

Portugal​

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We offer free shipping on all orders within Portugal, including both continental and archipelago regions. Estimated delivery time: 24 to 72 hours (up to 3 business days).​

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 Europe 

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  • Free shipping on orders over €100

  • For orders under €100, the following shipping fees apply:​

    • European Union countries: €10

    • Non-EU European countries: €10

    • European archipelagos: shipping costs available upon request

  • Estimated delivery time: 3 to 5 business days

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Rest of the World

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​Shipping is available upon request.

Estimated delivery time: 5 to 7 business days.

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For accurate delivery estimates and availability for international shipping, please contact us at webervas@gmail.com before placing your order.​

Refud

Return & Refund Policy

You may return your order within 14 days of receipt. Items must be unused, in their original condition, and in the original packaging. Refunds will be processed within 24 hours of receiving and inspecting the returned item. Unfortunately, we cannot accept returns or offer refunds for items returned after the 14-day window.

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To initiate a return, you must provide a receipt or proof of purchase. Please send returns to:

Webervas.com, rua Doutor Frederico Augusto Lourenço 10, sala 3, 4910-152 Caminha, Portugal.

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You are responsible for covering your own return shipping costs. Shipping fees are non-refundable. If a refund is issued, the return shipping costs will be deducted from the refunded amount.

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Refund Process

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Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 7 business days.​

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Late or Missing Refunds

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If you haven’t received your refund yet, please follow these steps:

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  1. Check your bank account again

  2. Contact your credit card company. It may take some time before your refund is processed

  3. Contact your bank. Processing delays are sometimes expected

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If you've completed these steps and still haven't received your refund, please reach out to us at webervas@gmail.com.

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