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Shipping Policy


  • Free shipping on all orders

  • 24 - 72 hours / max. 3 working days (continental Portugal)

  • 24 - 72 hours / max. 3 working days (archipelagos)


  • Free shipping on orders over €100

  • For orders less than €100, shipping costs are:​

    • European Union: €10

    • Rest of Europe (non-EU countries): €10

    • Archipelagos within Europe: upon request

  • Expected delay 3 - 5 working days

Rest of the world

  • For all orders: upon request

  • Expected delay 3 - 5 working days

It is recommended to contact us at for more accurate information on the expected delay when shipping outside the European Union.


Refund Policy

You can return your order within 14 days of receipt, and we will refund the money within 24 hours of its return. If 14 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


To complete your return, we require a receipt or proof of purchase.


Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at




To return your product, you should mail your product to: WEBERVAS. Rua Doutor Frederico Augusto Lourenço 10, sala 3, 4910-152 Caminha, Portugal. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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